Graf Lantz Customer Support logo
Graf Lantz Customer Support logo

All collections

All collections

Categories

Account

All your account-related questions are answered here

4 articles
Orders

Order status, address changes and other order-related issues

4 articles
Graf Lantz Circle Rewards and Referrals

Get exclusive content, sales and coupons for signing up for our Rewards program

9 articles
Returns & Exchanges

Answers regarding returning and exchanging your purchases with us.

4 articles
Shipping

How we ship, how fast it ships and other delivery-related questions.

6 articles
International Orders

How we ship internationally, how fast it ships and other delivery-related questions.

3 articles
Payments & Security

How we process payments and protect your security while placing orders with us.

5 articles
Coupons & Discounts

Who doesn't love a discount? Learn how to get them and use them here!

4 articles
Guarantees & Repairs

We stand by our products and are here to help!

2 articles
Face Masks

Everything you need to know about our Wirecutter-recommended face masks!

8 articles
Gift Boxes & Gift Cards

Giving our products as gifts to your loved ones is a high honor to us and we'll help make sure your recipient is very happy!

5 articles
Cleaning, Care & Product Info

13 articles
1-Click Shipping Protection with Route

Everything you need to know about our shipping insurance program with Route

9 articles