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Returns & Exchanges

4 articles

Answers regarding returning and exchanging your purchases with us.

Articles

How do I return a product I bought on graflantz.com?

Returns on regular priced items purchased at graf-lantz.com are accepted back to our factory within 30 days from the ship date and must be made through this provided link: https://returns.graf-lantz.com

How do I exchange a product I bought on graflantz.com?

You will be issued an Instant Credit when the shipping carrier scans your return. That credit can be used to shop on the Graf Lantz site as soon as it is issued and is a great option for exchange purchases. Any value left on the instant credit after

Can I return a Graf Lantz product I bought at another retailer?

Sorry, we cannot accept any returns from products that were purchased from another store. Please contact them directly for any returns or exchanges!

What if I received a Gift?

You'll be able to exchange your gift on the link below: returns.graf-lantz.com Please click “Returning a Gift?” on the right, beneath the “Start a Return” button. Once you process your return, you will receive a gift credit you can use to purchase an