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Graf Lantz Customer Support logo

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Shipping

6 articles

How we ship, how fast it ships and other delivery-related questions.

Articles

Do you offer free shipping?

Yes, we offer free ground shipping within the USA for all orders over $75. The shipping charges for domestic orders under $40, expedited and international orders are calculated at checkout.

How long does it take to ship my order?

We typically ship orders the next day (especially if it is an expedited shipping order), but processing times could be 1-3 days, or up to 5 business days during peak holiday season. NOTE: If you've ordered a face mask plus other products, you may

Where do you ship from?

All products are shipped from Los Angeles, California and are typically processed and shipped from our factory within 2-3 business days.

What shipping options do you offer?

Our Free Standard Shipping option (free ground shipping within the USA for orders over $75) ships UPS SurePost and can take anywhere from 1-5 days for local Los Angelenos and 5-7 days to the East Coast after your order has been fulfilled (1-3

Can I check the status of my shipment?

A link to view the status of your shipment is in your account page as well as your shipping confirmation email. Add your cell phone number for texts with shipping updates!

How long will it take my order to arrive?

It can take 1-3 business days after the order has been placed for the order to be fulfilled and received by our shipping partners. Free Standard Shipping is delivered by UPS Surepost, a service that uses both UPS and USPS to deliver the order to you.